By the end of 2024, TIIEC successfully installed and put into operation a shaft-seal slurry pump for a customer. During the operation, the customer raised new requirements regarding the shaft-seal water flow. TIIEC's after-sales team responded promptly and conducted an on-site inspection before the Chinese New Year. They thoroughly understood the customer's actual working conditions and tailored an optimized pipeline solution to ensure the equipment operated efficiently and stably.
TIIEC Efficient After-Sales Service
31 Jul.,2025
TIIEC’s efficient after-sales service, tailored solutions, and commitment to customer satisfaction earned high praise and strengthened brand trust.
This quick and efficient service earned high praise from the customer. Not only were they satisfied with the outstanding performance of the slurry pump, but they also fully recognized TIIEC's professional and timely after-sales support. During subsequent business negotiations, the customer proactively recommended TIIEC to their partners, further showcasing our company's technical strength and the trust in our brand brought by excellent service.
TIIEC remains committed to putting the customer first and fulfilling service promises through actions.